Troubleshooting

Calendar contents do not appear

Calinsight may not have been granted access. Open System Settings → Privacy & Security, and check that Calinsight is listed and enabled under both Calendars and Reminders. If you declined in the dialog on first launch, this is where you can allow it after all.

The two are granted separately, so if only one side is missing, check whether just that one is switched off.

After changing permissions, quit Calinsight and open it again.

A Google calendar is missing

Calinsight reads only the calendars of the accounts set up in macOS — the same ones the Calendar app shows. Open System Settings → Internet Accounts, add your Google account and turn on Calendars (and Reminders, if you want them) for it. After a moment the calendars appear in the Calendars tab of Calinsight’s Settings, where you select Active for them. Exchange and CalDAV accounts work the same way.

A calendar is missing

In Settings (⌘,), open the Calendars tab and check that Active is selected for that calendar. Reminder lists are in the Reminders tab (Settings).

Either Calinsight is not running, or the menu bar is too full for macOS to show every item. Open Calinsight from your Applications folder. To have it start every time you start your Mac, turn on Launch at login in the General tab of Settings. If the menu bar is full, remove icons of apps you don’t use.

The shortcut to open Calinsight can’t be set

The keys you pressed are already used by another app or by macOS. Try another combination. A shortcut must include ⌃ or ⌥, or ⇧ together with ⌘. ⌘ with a letter alone (⌘N, for example) is not accepted, because it would take that key away from every other app.

Completed reminders don’t show up

The Filter at the right of the bar may be set to “Hide completed reminders”, “Events only” or “Incomplete reminders only”. Press the button to cycle through the states (Filtering the list).

Reminders without a due date don’t show up

A reminder without a due date has no day to appear on, so it is not shown in the grid or the list while it is active. Open it in the Reminders app or find it with Calinsight’s search. Give it a due date and it appears on that day; complete it and it appears on the day you completed it.

The hours in the dashboard look wrong

Check these three things:

All-day events are not counted as hours (they are counted as events). Many all-day events make the hours look low next to the count
Only the calendars you have set to Active are added up. Events in calendars you have hidden are not included
An event that crosses the edge of a period (a trip that spans two weeks, for example) counts only the part inside that period

See Looking back with the dashboards for details.

Holidays are not tinted

In the Calendars tab of Settings, check that the calendar is Active and that Holiday is selected for it. Only the days with events in an active holiday calendar are tinted.

Settings differ between two Macs

Calinsight’s settings — which calendars to show, the days with a background color, the shortcut, the filter state — are stored on each Mac and do not sync. Set them up on each Mac. Your events and reminders themselves are synced by your accounts, such as iCloud.

I cannot remove an alert from an event

If the macOS Calendar app has a default alert configured, that alert is added automatically to events created without one. If you remove it in Calinsight’s edit form and it comes back, change or clear the default in the Calendar app under Settings → Alerts.

Uninstalling

Drag Calinsight from your Applications folder to the Trash. Turn off Launch at login in the General tab of Settings first, so no login item is left behind. The access you granted stays listed in System Settings → Privacy & Security, which is harmless. The settings Calinsight saved are in ~/Library/Containers/jp.co.magus.calinsight.mac and can be deleted. Your events and reminders belong to the Calendar and Reminders apps and are not affected.